|
| |
Thunderstorms & Lightning
In the event of a
thunderstorm and/or lightning Arizona Pool Pros will always abide by the 30-30
Rule.
"30-30 Rule"
 | When you
see lightning, count the time until you hear thunder. If this time is 30
seconds or less, go to a safer place. If you can't see the lightning, just
hearing the thunder is a good back up rule to use to take cover.
|
| Wait
30 minutes or more after hearing the last thunder before leaving the safer
location. |
| The
"30-30 Rule" will not work well for "first-strike" lightning from locally
developing thunderstorms. Watch for brewing convection and seek shelter before
the first lightning is produced. |
The most
important statement for everyone to understand, memorize and to act on is:
NO PLACE OUTSIDE IS SAFE from lightning NEAR
THUNDERSTORMS! - Obtained from the National Weather Association (www.nwas.org)
Pool/Spa Safety Fencing, Yard
Fencing
| Due to the liabilities
associated with all types of pool/spa safety fencing & yard fencing, Arizona
Pool Pros will ALWAYS make certain that ALL gate(s) leading to the yard and/or
pool area are properly shut, latched, (locked when applicable) prior to
leaving the property and/or pool area. |
Pool Covers (Solar/Bubble &
Vinyl)
| Due to the liabilities
associated with the proper removal & installation of all types of pool/spa
covers, Arizona Pool Pros will only perform the following services if a
pool/spa has a cover in place at the time service is to be performed (check &
adjust the chemical balance, empty the skimmer/pump baskets and check pool/spa
equipment). If client/resident wants the full service to be performed
then the client/resident is responsible for the removal and installation of
the existing cover. The only exception to this is if the pool/spa is
fitted with a fully automatic and properly operating cover. No refunds
or discounts will be given for services performed on a pool/spa if a cover is
in place at the time of service. |
Safety Covers, Nets, Etc.
| Due to the liabilities
associated with the proper removal & installation of all types of pool/spa
safety covers, nets, etc., Arizona Pool Pros will only perform the following
services if a pool/spa has a cover in place at the time service is to be
performed (check & adjust the chemical balance, empty the skimmer/pump baskets
and check pool/spa equipment). If client/resident wants the full service
to be performed then the client/resident is responsible for the removal and
installation of the existing cover. The only exception to this is if the
pool/spa is fitted with a fully automatic and properly operating safety cover,
net, etc. No refunds or discounts will be given for services performed
on a pool/spa if a safety cover, net, etc. is in place at the time of service.
|
Pool Furniture & Toy Removal
| It is ALWAYS the sole
responsibility of the client/resident to remove any and all pool furniture
and/or toys from the pool/spa. Arizona Pool Pros is NOT responsible for
any damage that occurs to either the pool vacuum or any other part of the
pool/spa surface and its equipment due to damage that results from leaving pool
furniture and/or toys in either the pool and/or spa. |
Refunds
| Clients are required to
give 30 days written notice of cancellation. In the event that a client
cancels service after we (Arizona Pool Pros) have received their payment, we
will complete the services that have been paid for. If the client
refuses to allow us to complete the "Paid For" service(s), we will NOT
issue any refunds or credits as the client is choosing to cancel the service
agreement and prevent the completion of service. If client has signed an
Annual Service Agreement then additional terms may apply. |
Internet Prices... Something
To Think About.
As you have noticed, we are not the
average priced pool service in the valley. This is because we are a company
that focuses on Quality. We strive to provide the highest Quality
weekly care, service, repairs and installation available. We employ only
Nationally Certified Pool & Spa Operators who have more education, training and
experience than the average pool service technician. Our
last pool serviced each day receives the same superior Quality service that
the very first pool received. Our commitment to Quality is proven daily
through our business practices and it's these practices that help to set us
apart from the competition.
Sometimes people ask us to match the
prices of the low price, no service internet & retail stores and every time
we must politely decline because if we matched their prices, we would not be
able to continue to provide our high Quality service to our valued
clients. Besides more often than not the internet & retail stores are
advertising prices which are usually much lower than the wholesale prices we
pay. And don't forget the fact that you will normally have to wait 1 - 2
weeks before the product arrives where as Arizona Pool Pros can usually install
the product the very next day.
If you simply want a cash and carry
item, with no service attached, then there are a number of online and retail stores out
there. If you value high Quality service, then we are the pool service
provider you’ve been looking for.
If you call Arizona Pool Pros with the intention
of having us install a part or parts that you purchased elsewhere (other than
through Arizona Pool Pros) we will be happy to do so however a minimum 2 hour labor charge will apply ($90
/ Hour). Note that with this installation or repair Arizona Pool Pros does
NOT and will NOT offer any warranty on any of the parts, labor or repairs made
and we are NOT liable for any resulting damages or other issues that may arise
from any work or installation of parts during this service or resulting from it.
If you would like more information or
to discuss available services please give us a call at 480-986-6858 or
email us at
info@arizonapoolpros.com as
we would like the opportunity to make your acquaintance.
| |
|
